Payment Policy
Accepted Payment Methods
At Hensbury, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience for our customers across the United Kingdom, Ireland, the Netherlands, Denmark, Sweden, Norway, Finland and Iceland. We accept the following payment methods:
Credit and Debit Cards: Visa, Mastercard, American Express, Maestro, Klarna, Apple Pay, PayPal.
All payments are processed in the local currency of your country (GBP, EUR).
2. Payment Processing
Payment must be made at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.
2. Prices and Currency
All prices displayed on Hensbury are shown in the local currency of your country (GBP, EUR).
Prices are subject to change without notice.
All applicable taxes and shipping costs will be calculated at checkout.
Secure Payment Processing
The Hensbury store uses SSL encryption and reliable payment gateways to ensure the security of your transactions.
We do not store your credit or payment card details.
5. Refunds and Chargebacks
Refunds are processed in accordance with our Refund and Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@hensbury.com.
6. Fraud Prevention
Hensbury reserves the right to cancel or suspend any order suspected of fraud or unauthorized activity.
Additional identity verification may be required for high-value transactions.
7. Contact us
Contact details:
Store name: Hensbury
Email: support@hensbury.com
Customer service hours: Monday to Friday: 8am – 6pm (UK Time)
We do our best to respond to your email within 1 to 2 business days.